Thank you for choosing Assist Wireless and being a loyal customer.
If you have any questions, feel free to contact us at (855) 392-7747.
Frequently Asked Questions
Installing your SIM card is quick and easy. Follow these steps:
1. First, power off your phone. 2.Locate the SIM tray on the side of your device and use the SIM eject tool (or a small paperclip) to open it. 3. Place the SIM card in the tray, making sure it fits the correct shape, then insert the tray back into your phone. 4. Turn your phone back on and follow any on-screen instructions to complete activation.
To keep your Assist Wireless service active, make sure you use your service at least once every 30 days by making a call, sending a text message, or using your mobile data.
Regular use helps ensure your Lifeline benefit remains active. If your service goes unused for 30 consecutive days, it may be temporarily suspended.
THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Assist Wireless, LLC. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Only eligible consumers may enroll. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. For Lifeline eligibility criteria and applicable terms and conditions, visit https://www.assistwireless.com/terms-and-conditions/. EMERGENCY SERVICES. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. If you remove your Assist Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. SERVICES AND DEVICE OFFERS subject to Terms and Conditions and Agreement to Arbitrate Disputes and Judge or Jury Trial Waiver available at https://www.assistwireless.com/terms-and-conditions/. Service plan details are available at: https://www.assistwireless.com/lifeline-plans/.
If you have any questions, feel free to contact us at (855) 392-7747.